{"cve":"CVE-2026-56733","nvd":{"published":"2026-09-25T18:17:27.533","modified":"2026-09-28T14:45:39.697","status":"Deferred","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N","score":8.7},"cvss_v3":null,"cwes":["CWE-269","CWE-863"],"references":["https://github.com/zammad/zammad/commit/e50ef69beab897317caa5e9490edba33aa1ac978","https://github.com/zammad/zammad/commit/f059eb2d9835bdc2666750e805631f67ff485642","https://github.com/zammad/zammad/releases/tag/7.0.2","https://github.com/zammad/zammad/releases/tag/7.1.0","https://github.com/zammad/zammad/security/advisories/GHSA-p3mg-2jxr-hww2"],"products":[],"source":"nvd","synced_at":"2026-10-19T22:56:48.555445741+00:00"},"epss":{"cve":"CVE-2026-56733","score":0.00267,"percentile":0.18929,"date":"2026-11-01"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}