{"cve":"CVE-2026-56723","nvd":{"published":"2026-09-25T17:17:09.263","modified":"2026-09-28T14:45:39.697","status":"Deferred","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N","score":7.1},"cvss_v3":null,"cwes":["CWE-863"],"references":["https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97","https://github.com/zammad/zammad/releases/tag/7.0.2","https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7"],"products":[],"source":"nvd","synced_at":"2026-10-19T22:56:02.509636177+00:00"},"epss":{"cve":"CVE-2026-56723","score":0.00275,"percentile":0.19913,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}