{"cve":"CVE-2026-48209","nvd":{"published":"2026-06-01T04:16:23.257","modified":"2026-07-22T07:10:00.107","status":"Analyzed","description":"An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.\n\nThis issue affects OTRS:\n\n  *  7.0.x\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N","score":7.1},"cwes":["CWE-79","CWE-116"],"references":["https://otrs.com/release-notes/otrs-security-advisory-2026-08/"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T22:37:48.043517290+00:00"},"epss":{"cve":"CVE-2026-48209","score":0.00201,"percentile":0.10025,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}