{"cve":"CVE-2025-48475","nvd":{"published":"2025-05-29T17:15:21.720","modified":"2026-06-17T09:29:40.867","status":"Analyzed","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which \"clients\" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","score":5.3},"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N","score":8.1},"cwes":["CWE-863"],"references":["https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a","https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-xvch-f75c-8w8q"],"products":["freescout:freescout"],"source":"nvd","synced_at":"2026-10-19T22:01:57.636215869+00:00"},"epss":{"cve":"CVE-2025-48475","score":0.0041,"percentile":0.35279,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}