{"cve":"CVE-2024-57727","nvd":{"published":"2025-01-15T23:15:09.650","modified":"2026-08-04T05:16:31.913","status":"Analyzed","description":"SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","score":7.5},"cwes":["CWE-22"],"references":["https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier","https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/","https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727"],"products":["simple-help:simplehelp"],"source":"nvd","synced_at":"2026-10-19T21:58:20.756570362+00:00"},"epss":{"cve":"CVE-2024-57727","score":0.96833,"percentile":0.99887,"date":"2026-10-31"},"kev":{"cve":"CVE-2024-57727","date_added":"2025-02-13","due_date":"2025-03-06","vendor":"SimpleHelp ","product":"SimpleHelp","known_ransomware":true},"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}