{"cve":"CVE-2024-29185","nvd":{"published":"2024-03-22T17:15:08.440","modified":"2026-06-17T07:22:35.063","status":"Analyzed","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","score":9.0},"cwes":["CWE-78"],"references":["https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-ch4c-vqj9","https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-ch4c-vqj9"],"products":["freescout:freescout"],"source":"nvd","synced_at":"2026-10-19T21:47:51.568503435+00:00"},"epss":{"cve":"CVE-2024-29185","score":0.01731,"percentile":0.77621,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}