{"cve":"CVE-2024-28988","nvd":{"published":"2025-09-01T22:15:30.070","modified":"2026-06-17T07:22:12.680","status":"Analyzed","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. \n\n\n\n\n\nWe recommend all Web Help Desk customers apply the patch, which is now available. \n\n\n\n\n\nWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","score":9.8},"cwes":["CWE-502"],"references":["https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3","https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988"],"products":["solarwinds:web_help_desk"],"source":"nvd","synced_at":"2026-10-19T22:07:46.309729541+00:00"},"epss":{"cve":"CVE-2024-28988","score":0.39091,"percentile":0.98595,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}