{"cve":"CVE-2021-21437","nvd":{"published":"2021-03-22T09:15:12.953","modified":"2026-06-17T03:35:34.460","status":"Modified","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","score":4.3},"cwes":["CWE-862","CWE-264"],"references":["https://otrs.com/release-notes/otrs-security-advisory-2021-07/","https://otrs.com/release-notes/otrs-security-advisory-2021-07/"],"products":["otrs:itsmconfigurationmanagement","otrs:otrscisincustomerfrontend"],"source":"nvd","synced_at":"2026-10-19T21:15:50.279857260+00:00"},"epss":{"cve":"CVE-2021-21437","score":0.0067,"percentile":0.5199,"date":"2026-11-01"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}