{"cve":"CVE-2020-36926","nvd":{"published":"2026-01-16T00:16:18.820","modified":"2026-06-17T03:16:31.487","status":"Analyzed","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","score":6.9},"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","score":5.3},"cwes":["CWE-497"],"references":["https://www.exploit-db.com/exploits/50328","https://www.smartertools.com/","https://www.smartertools.com/smartertrack","https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure","https://www.exploit-db.com/exploits/50328"],"products":["smartertools:smartertrack"],"source":"nvd","synced_at":"2026-10-19T22:19:41.481987139+00:00"},"epss":{"cve":"CVE-2020-36926","score":0.00586,"percentile":0.48006,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}