{"cve":"CVE-2020-1778","nvd":{"published":"2020-11-23T16:15:13.120","modified":"2026-06-17T03:02:23.147","status":"Modified","description":"When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","score":4.3},"cwes":["CWE-287"],"references":["https://otrs.com/release-notes/otrs-security-advisory-2020-16/","https://otrs.com/release-notes/otrs-security-advisory-2020-16/"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T21:11:20.317016139+00:00"},"epss":{"cve":"CVE-2020-1778","score":0.00651,"percentile":0.51199,"date":"2026-11-01"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}