{"cve":"CVE-2020-1776","nvd":{"published":"2020-07-20T21:15:12.577","modified":"2026-06-17T03:02:22.910","status":"Modified","description":"When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","score":4.3},"cwes":["CWE-613"],"references":["https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","https://otrs.com/release-notes/otrs-security-advisory-2020-13/","https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","https://otrs.com/release-notes/otrs-security-advisory-2020-13/"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T21:06:22.076270124+00:00"},"epss":{"cve":"CVE-2020-1776","score":0.00918,"percentile":0.60251,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}