{"cve":"CVE-2020-16193","nvd":{"published":"2020-08-26T12:15:13.357","modified":"2026-07-10T18:20:35.780","status":"Modified","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","score":5.4},"cwes":["CWE-79"],"references":["https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67","https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9","https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67","https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9"],"products":["enhancesoft:osticket"],"source":"nvd","synced_at":"2026-10-19T21:09:20.498348299+00:00"},"epss":{"cve":"CVE-2020-16193","score":0.00587,"percentile":0.48064,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}