{"cve":"CVE-2020-13972","nvd":{"published":"2020-09-03T15:15:11.283","modified":"2026-06-17T02:54:02.150","status":"Modified","description":"Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","score":6.1},"cwes":["CWE-79"],"references":["http://burninatorsec.blogspot.com/2020/09/cve-2020-13972-xss-via-ssrf-in.html","http://burninatorsec.blogspot.com/2020/09/cve-2020-13972-xss-via-ssrf-in.html"],"products":["enghouse:web_chat"],"source":"nvd","synced_at":"2026-10-19T21:09:20.498348299+00:00"},"epss":{"cve":"CVE-2020-13972","score":0.00686,"percentile":0.52651,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}