{"cve":"CVE-2020-11465","nvd":{"published":"2020-04-01T21:15:14.130","modified":"2026-06-17T02:50:13.550","status":"Modified","description":"An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","score":8.8},"cwes":["CWE-862"],"references":["https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/","https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09","https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update","https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/","https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"],"products":["deskpro:deskpro"],"source":"nvd","synced_at":"2026-10-19T21:03:08.679916934+00:00"},"epss":{"cve":"CVE-2020-11465","score":0.01909,"percentile":0.79783,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}