{"cve":"CVE-2019-9753","nvd":{"published":"2019-06-03T19:29:03.877","modified":"2026-06-17T02:44:17.343","status":"Modified","description":"An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.","cvss_v4":null,"cvss_v3":{"version":"3.0","vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","score":4.3},"cwes":["CWE-200"],"references":["https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework","https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T20:57:00.690689396+00:00"},"epss":{"cve":"CVE-2019-9753","score":0.00871,"percentile":0.58845,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}