{"cve":"CVE-2019-9752","nvd":{"published":"2019-03-13T22:29:00.660","modified":"2026-06-17T02:44:17.217","status":"Modified","description":"An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","score":5.4},"cwes":["CWE-79"],"references":["http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework","https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html"],"products":["opensuse:backports_sle","opensuse:leap","otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T20:55:22.313337056+00:00"},"epss":{"cve":"CVE-2019-9752","score":0.01063,"percentile":0.64628,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}