{"cve":"CVE-2019-20002","nvd":{"published":"2020-04-27T15:15:12.297","modified":"2026-06-17T02:29:49.270","status":"Modified","description":"Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H","score":7.8},"cwes":["CWE-1236"],"references":["https://medium.com/%40ayaan.saikia91/formula-injection-vulnerability-on-solarwinds-webhelpdesk-12-7-1-37569cd4cdc1","https://medium.com/%40ayaan.saikia91/formula-injection-vulnerability-on-solarwinds-webhelpdesk-12-7-1-37569cd4cdc1"],"products":["solarwinds:webhelpdesk"],"source":"nvd","synced_at":"2026-10-19T21:04:18.695612450+00:00"},"epss":{"cve":"CVE-2019-20002","score":0.01259,"percentile":0.69593,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}