{"cve":"CVE-2019-16957","nvd":{"published":"2020-12-18T09:15:12.647","modified":"2026-06-17T02:23:01.757","status":"Modified","description":"SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","score":5.4},"cwes":["CWE-79"],"references":["https://support.solarwinds.com/SuccessCenter/s/","https://www.esecforte.com/cross-site-scripting-vulnerability-in-solarwinds-web-help-desk/","https://www.solarwinds.com/free-tools/free-help-desk-software","https://support.solarwinds.com/SuccessCenter/s/","https://www.esecforte.com/cross-site-scripting-vulnerability-in-solarwinds-web-help-desk/"],"products":["solarwinds:webhelpdesk"],"source":"nvd","synced_at":"2026-10-19T21:12:09.559580076+00:00"},"epss":{"cve":"CVE-2019-16957","score":0.01488,"percentile":0.7406,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}