{"cve":"CVE-2019-14994","nvd":{"published":"2019-09-19T15:15:15.377","modified":"2026-06-17T02:19:27.850","status":"Modified","description":"The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","score":7.5},"cwes":["CWE-22"],"references":["http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html","https://jira.atlassian.com/browse/JSDSERVER-6517","https://samcurry.net/analysis-of-cve-2019-14994/","https://seclists.org/bugtraq/2019/Sep/39","http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html"],"products":["atlassian:jira_service_desk"],"source":"nvd","synced_at":"2026-10-19T20:58:39.700375520+00:00"},"epss":{"cve":"CVE-2019-14994","score":0.05876,"percentile":0.93208,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}