{"cve":"CVE-2019-14749","nvd":{"published":"2019-08-07T17:15:12.480","modified":"2026-07-10T18:20:35.780","status":"Modified","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.","cvss_v4":null,"cvss_v3":{"version":"3.0","vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H","score":8.8},"cwes":["CWE-1236"],"references":["http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html","https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249","https://github.com/osTicket/osTicket/releases/tag/v1.10.7","https://github.com/osTicket/osTicket/releases/tag/v1.12.1","https://www.exploit-db.com/exploits/47225"],"products":["enhancesoft:osticket"],"source":"nvd","synced_at":"2026-10-19T20:58:11.797917892+00:00"},"epss":{"cve":"CVE-2019-14749","score":0.09612,"percentile":0.95481,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}