{"cve":"CVE-2019-12746","nvd":{"published":"2019-08-21T14:15:10.460","modified":"2026-06-17T02:15:21.883","status":"Modified","description":"An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N","score":6.5},"cwes":["CWE-200"],"references":["http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/","https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"],"products":["debian:debian_linux","otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T20:58:39.700375520+00:00"},"epss":{"cve":"CVE-2019-12746","score":0.01806,"percentile":0.78571,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}