{"cve":"CVE-2019-12248","nvd":{"published":"2019-06-17T18:15:10.860","modified":"2026-06-17T02:14:17.877","status":"Modified","description":"An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N","score":4.3},"cwes":[],"references":["http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html","https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"],"products":["debian:debian_linux","otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T20:57:00.690689396+00:00"},"epss":{"cve":"CVE-2019-12248","score":0.01562,"percentile":0.75258,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}