{"cve":"CVE-2018-19141","nvd":{"published":"2018-11-11T05:29:00.290","modified":"2026-06-17T01:48:51.533","status":"Modified","description":"Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.","cvss_v4":null,"cvss_v3":{"version":"3.0","vector":"CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","score":4.8},"cwes":["CWE-79"],"references":["https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/","https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html","https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/","https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"],"products":["debian:debian_linux","otrs:open_ticket_request_system"],"source":"nvd","synced_at":"2026-10-19T20:53:59.789560037+00:00"},"epss":{"cve":"CVE-2018-19141","score":0.0067,"percentile":0.5201,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}