{"cve":"CVE-2010-4761","nvd":{"published":"2011-03-18T16:55:01.610","modified":"2026-06-16T23:25:29.757","status":"Modified","description":"The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.","cvss_v4":null,"cvss_v3":null,"cwes":["CWE-264"],"references":["http://bugs.otrs.org/show_bug.cgi?id=5875","http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807","http://bugs.otrs.org/show_bug.cgi?id=5875","http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T19:57:56.749847046+00:00"},"epss":{"cve":"CVE-2010-4761","score":0.01289,"percentile":0.70216,"date":"2026-10-31"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}